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Give feedback, raise a concern or make a complaint
Use this service to tell Alliance Ambulance Services about your experience.
It usually takes 10 to 20 minutes.
You can save your answers and come back later.
Before you start
What you can use this for
You can:
- give feedback or a compliment
- raise a concern
- make a complaint
You can tell us about a journey, booking, transfer, event cover, billing, driving, staff, or how we handled your booking.
What you need
You'll need:
- your contact details
- the date it happened (an approximate date is fine)
- details of what happened
It helps if you have:
- a booking, job or invoice reference
- pick-up and drop-off details
- names or descriptions of staff
- a vehicle registration number
- photos or documents that support what you're telling us
If it's an emergency
Alliance Ambulance Services is a private ambulance provider. Do not use this form if someone needs emergency medical help now.
If someone is seriously ill or injured and their life is at risk, contact the emergency services immediately.